Client Service Leader

Client Service Leader

Career Area: Client Services

What We're Looking For:
Barge Design Solutions is currently seeking a Client Service Leader to conduct business development and lead client relations with private sector clients in the Georgia market that has a strong background in land development. Best fits for this role could be a Senior project manager who works with architects, owners & developers, and enjoys the client relationship and business development aspects of the role or a seasoned professional in developing client relationships and business development in the private sector who is looking for a new challenge with the support of a firm that is ready to give you the resources you need to be successful.

Responsibilities for this position include:
  • Performs and coordinates land development related business development activities in the Georgia market.
  • Identifies new markets and business opportunities, increases market share, and builds on Barge's competitive position in the industry.
  • Identifies potential new clients and establishes relationships with them to continue to grow our presence in the region. Also maintains existing client relationships.
  • Develops and executes client-focused strategies that help Barge achieve growth and meet financial profitability goals.
  • Accomplishes this by establishing strong internal relationships with directors, project managers, and other subject matter specialists on reconnaissance, pursuits, and securing of work.
  • Promotes and closely collaborates with the various technical disciplines supporting the Private Sector Market, which include (but not limited to) civil engineers, landscape architects, and surveyors.
  • Collaborates with technical leads and marketing professionals to complete go/no go analysis and develop win plans.
  • Guides and leads the development of proposals collaborating with the Project Manager and other professionals to identify the scope, schedule, and budget and assists in any fee negotiations.
  • Represents the company at various events including promoting the company at various client events and industry trade association meetings.
  • Maintains communication with the team to monitor progress of the project, routinely engages with client during project and leads any needed conflict resolution. Occasionally may be called to provide technical support to ensure successful deliverables.
  • Collects, reports, and maintains opportunity status using CRM.
  • Contributes to development of annual sales plan and commits to meeting personal sales goals which include annual
    contracts secured goal and business development budget goal.
  • Performs other duties as required.

Education & Experience Qualifications:
  • Bachelor's degree from accredited program.
  • Minimum of 5 years of relevant experience in the A&E and survey industry with demonstrated success in business development, client services and retention preferred.
  • Experience and demonstrated success working with private sector clients that can include working with local private Owners and developers, various community or industrial development organizations, or other relevant industries or clients.
  • Professional Network in market area.

Why join us?

Barge Design Solutions, Inc., is an engineering and architecture firm with diverse in-house multidisciplinary practice areas. The employee-owned company is more than 550+ people strong and serves clients nationwide from multiple U.S. locations. Barge is ranked on Engineering News-Record (ENR)'s Top 500 Design Firms and Architectural Record's Top 300 Architecture Firms and is a certified Great Place To Work®.

Our primary purpose for being in business is ultimately to create a better life by unleashing the potential of our people, clients and communities. This purpose is supported by our company's core values because at the end of the day, Barge CARES:

  • Collaborate - Help and expect help. Teamwork is essential in what we do.
  • Authentic - Honesty, integrity and trust are at the heart of everything we do. We are who we say we are.
  • Responsible - We are accountable for our work, our attitude, and our actions. We make Barge better.
  • Excellence - We go all in and expect more of ourselves than others expect of us.
  • Service - We are humble. We use our gifts in service of others.

We believe that if we are living out our purpose for being in business and integrating our values into everything we do, we will ultimately achieve our vision to be the firm best known for being selected when it matters most.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status or on the basis of disability. Equal Opportunity Employer/Veterans/Disabled