Client Service Leader

Client Service Leader

Career Area: Client Services

What We're Looking For:
Barge Design Solutions is currently seeking a Client Service Leader to conduct business development and lead client relations in several strategic locations across Georgia. If you are a project manager that loves the client relationship and business development part of your role, then this job might be right for you. If you are a seasoned professional in developing client relationships and business development and are looking for a new challenge with the backing of a firm that is ready to give you the resources you need to be successful, then this job could right for you as well.

The responsibilities of this position include:
  • Contributes to and executes strategies to support defined region through establishing strong relationships with all business units by working with Business Unit Directors and other subject matter specialists on reconnaissance, pursuits, and securing of work
  • Undertakes proactive workforce planning initiatives and executes plans resulting in identifying opportunities through seeking new clients, estimate opportunity cost, etc.
  • Develops and executes plans to achieve growth and financial profitability by securing contracts
  • Collaborates with marketing to complete go/stop analysis and develop win plan
  • Guides and leads the development of proposals collaborating with the Project Manager to identify the scope, schedule and budget negotiation
  • Represents the company at various events including promoting organization various client events and at industry trade associations
  • Maintains communication with teams to monitor progress of project, ensure client engagement, and lead conflict resolution. Occasionally provides technical support to ensure successful deliverables.
  • Ensure customer relationship management (CRM) tool maintenance
  • Actively works to minimize business development costs
  • Performs other duties as required

Education & Experience Qualifications:
  • Bachelor's degree from accredited program
  • Minimum of 10 years of relevant experience in the A&E industry with demonstrated success in project management and/or team leadership
  • Experience and demonstrated success working with public and private sector clients in the architecture and engineering industries.
  • Professional Network in market area

Why join us?

Barge Design Solutions, Inc., is an engineering and architecture firm with diverse in-house multidisciplinary practice areas. The employee-owned company is more than 400-people strong and serves clients nationwide from multiple U.S. locations. Barge is ranked No. 171 on Engineering News-Record (ENR)'s 2021 Top 500 Design Firms list, is No. 177 on Architectural Record's Top 300 Architecture Firms and is a certified Great Place To Work®.

Our primary purpose for being in business is ultimately to create a better life by unleashing the potential of our people, clients and communities. This purpose is supported by our company's core values because at the end of the day, Barge CARES:

  • Collaborate - Help and expect help. Teamwork is essential in what we do.
  • Authentic - Honesty, integrity and trust are at the heart of everything we do. We are who we say we are.
  • Responsible - We are accountable for our work, our attitude, and our actions. We make Barge better.
  • Excellence - We go all in and expect more of ourselves than others expect of us.
  • Service - We are humble. We use our gifts in service of others.

We believe that if we are living out our purpose for being in business and integrating our values into everything we do, we will ultimately achieve our vision to be the firm best known for being selected when it matters most.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status or on the basis of disability. Equal Opportunity Employer/Veterans/Disabled