Industrial and Energy Client Service Lead

Industrial and Energy Client Service Lead

Career Area: Client Services

What We're Looking For:
Barge Design Solutions, Inc. is currently seeing to fill an Industrial and Energy Client Services Leader. This position may be located in any of the Georgia offices or may work remotely from South Carolina. This is a leadership role and is critical to the strategic objectives of the business and to collaborating with the Client Service Leaders (CSLs) and Facilities Engineering team members to grow our Industrial and Energy practice and deliver projects for our clients. As such, this role includes a combination of project management and business development (BD) responsibilities. Specifically, this role will assist in developing and implementing a strategic Industrial focused BD plan for the geography in collaboration with the overall CSL team and Division Manager; leveraging the candidate's relationships and experience to drive that market's growth. This role serves as the key point of contact with select clients and takes the lead on proposals, pursuits, and project management related to that client's business.

Responsibilities for this position include:

General:

• The Industrial and Energy CSL reports directly to the Industrial and Energy Division Manager.
• Develop a knowledge of the client's business operations, identify decision makers, and understand who Barge is competing against for the client's work.
• Develop the strategy for growing the Industrial and Energy market (planning and design services for Automotive, Aerospace, Tire Production and General Design-Build work) in the geography.

Client Service Management:

• Serve as the key point of contact for select clients
• Collaborate with the CSL team in the development and implementation of a Client Plan for their respective client(s).
• Develop and maintain relationships with key staff in the client's organization.
• Status the Client plan(s) regularly to drive actions and accountability.
• Understand the status of client projects Barge is delivering.
• Keep Uninet (CRM tool used by Barge) updated and relevant so Industrial and Energy has an accurate projection of opportunities.

Project Management:

• Work with Industrial and Energy's Director of Projects, CSLs, and Facilities Engineering Technical Managers to develop & negotiate scopes and fees for client projects.
• Assist Project Managers with the preparation of Project Management Plans involving multiple Business Units and/or multiple offices to ensure that Client objectives for projects are met.
• Performs activities identified with Project Manager
• Provides support to the Project Manager in a Project Principal role

Pursuits:

• Identify opportunities within client organization and develop a win plan in collaboration with the Division Manager to capture the opportunity.
• Lead the go/no go process.
• Coordinate with Marketing so they are away of upcoming proposals.
• Build Barge's brand with the client.

Proposal Development:

• Lead proposal preparation with support from Marketing, Project Manager, and Facilities Engineering.
• Work with Division Manager and Facilities Engineering Leads to determine win-themes, representative project pages and staffing plans.
• Work with the Division Manager and Marketing Proposal Coordinator to develop the Proposal Workplan for each competitive proposal for the client.

Education & Experience Qualifications:

• Bachelor's degree from accredited program.
• Minimum 10 years of engineering experience.
• Ability to effectively guide, lead, and motivate employees.
• Strategic agility - Anticipates future trends and implications accurately. Creates competitive strategies that show a clear connection between vision and action. Balances short-term results with long-term thinking
• Effectively partner with business and project teams to meet objectives within and outside of the division.
• Ability to make sound business decisions guided by Division, Client Center and Firm strategy.
• Sets priorities and reconciles information from competing interests.

Why join us?

Barge Design Solutions, Inc., is an engineering and architecture firm with diverse in-house multidisciplinary practice areas. The employee-owned company is more than 400-people strong and serves clients nationwide from multiple U.S. locations. Barge is ranked No. 171 on Engineering News-Record (ENR)'s 2021 Top 500 Design Firms list, is No. 177 on Architectural Record's Top 300 Architecture Firms and is a certified Great Place To Work®.

Our primary purpose for being in business is ultimately to create a better life by unleashing the potential of our people, clients and communities. This purpose is supported by our company's core values because at the end of the day, Barge CARES:

• Collaborate - Help and expect help. Teamwork is essential in what we do.
• Authentic - Honesty, integrity and trust are at the heart of everything we do. We are who we say we are.
• Responsible - We are accountable for our work, our attitude, and our actions. We make Barge better.
• Excellence - We go all in and expect more of ourselves than others expect of us.
• Service - We are humble. We use our gifts in service of others.

We believe that if we are living out our purpose for being in business and integrating our values into everything we do, we will ultimately achieve our vision to be the firm best known for being selected when it matters most.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status or on the basis of disability. Equal Opportunity Employer/Veterans/Disabled